IMPORTANT UPDATE - Process Managers, LLC of Winchester, KY, the makers of CalDensity®, has been awarded the necessary approval from the United States Department of Agriculture (USDA) to begin shipping into the European Union and many other countries around the world. This is the key document for UPS and other shipping companies to provide the foreign customs agencies with the required paperwork to gain clearance for delivery. Foreign customers using UPS Expedited Freight qualify for deep discounts on your CalDensity® orders and with this USDA approval should arrive anywhere in the world within 10 days of shipment from our faciltiy in Winchester, KY.

Each shipment of CalDensity® is quality-controlled and inspected before delivery. All sizes and quantities of CalDensity® are shipped and insured by UPS Ground. CalDensity® Equine bears no responsibility for losses or damage incurred during shipment. By ordering CalDensity® through UPS, the buyer agrees to process all shipping loss/damage claims through UPS.

Sales tax is charged in the state of Kentucky.

By using the CalDensity® Equine website, you signify agreement to all terms, conditions, and notices contained or referenced herein. If you do not agree to these Terms and Conditions of Use, please do not use this site. CalDensity® Equine reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms and Conditions of Use at any time. By using this site after notice of such changes is posted, you agree to be bound by the modifications, alterations or updates.

This site may contain links to other sites on the Internet. CalDensity® Equine is not responsible for the content, advertising, products or other materials made available on or through any linked site. The links to these sites are for your convenience only, and you access them at your own risk. CalDensity® Equine shall not be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to a user in connection with such linked sites.

CalDensity® Equine's interactive areas, if available, are provided to give users access to refunds that are available through the CalDensity® Guarantee. By entering personal information on CalDensity® Equine's website, you grant CalDensity® Equine the right to contact you regarding vital product information and updates.

This site is provided by CalDensity® Equine on an "as is" basis. CalDensity® Equine makes no representations or warranties of any kind, express or implied, as to the operation of the site. CalDensity® Equine will not be liable for any damages of any kind arising from the use of, or inability to use, this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. By using this site, you agree to indemnify CalDensity® Equine and its officers, directors, employees, agents, distributors, and affiliates from and against any and all third party claims, demands, liabilities, costs, or expenses, including reasonable attorney's fees, that arise from your use or misuse of this site.

This site is created, operated and controlled by CalDensity® Equine from its offices within the United States of America. CalDensity® Equine makes no representation that material on this website is appropriate or available for use in other locations.

These Terms and Conditions of Use shall be governed by, construed and enforced in accordance with the laws of the State of Kentucky, USA, without giving effect to any principles or conflicts of laws. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions of Use or your use of this site shall be filed only in the courts located in the State of Kentucky, USA, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

We welcome your questions and/or concerns about CalDensity®. Please click the link above to email us at or contact us at 877.744.9006.